FAQs

1. What is Out of Eden?
Out of Eden is a faith-inspired floral brand dedicated to restoring the beauty of intimacy with God through flowers. We create floral arrangements that carry meaning, intention, and a touch of “paradise,” reflecting the peace and harmony of the Garden of Eden.

2. What makes your floral arrangements different?
Our arrangements are designed not just as decorative pieces, but as sacred moments. Each bouquet is crafted with spiritual intention, symbolizing peace, hope, and God’s loving presence. We focus on creating designs that inspire reflection, connection, and emotional warmth.

3. What is your vision as a brand?
Our vision is to continually draw people back to the original beauty and intimacy God intended for humanity. Through flowers, we seek to reflect Eden’s harmony and encourage deeper connection with Him.

4. Do you offer custom floral arrangements?
Yes. We create custom arrangements for personal gifting, events, worship gatherings, and special occasions. Each design is built around your preferred colors, style, message, and the emotion you want to convey.
To request a custom piece, email us at contact@outofeden.co.uk.

5. How far in advance should I place my order?
For standard arrangements, place your order at least 24–48 hours in advance. For custom or larger arrangements, we recommend 3–7 days.

6. Do you deliver?
Yes, we offer delivery within our service areas. Delivery options and fees appear at checkout. For special delivery needs, email us before ordering.

7. Can I schedule a future delivery date?
Yes. You can select your preferred delivery date at checkout. For important dates, we recommend booking early.

8. How do you ensure freshness?
We source fresh, high-quality blooms and prepare each arrangement on the day of delivery or pickup. Every bouquet is crafted with care for maximum beauty and longevity.

9. What if I need flowers for an event or church program?
We design floral pieces for events, ministries, church gatherings, weddings, and more.
To discuss your event, reach out to contact@outofeden.co.uk.

10. Can I request a message or scripture card with my order?
Yes. We can include a personalised message or scripture card to match the intention of your bouquet. Add your note at checkout or email us if needed.

11. Do you accept urgent or same-day orders?
Same-day orders may be available depending on our schedule and flower availability.
Please email contact@outofeden.co.uk, to confirm availability before ordering.

12. How do I care for my flowers once they arrive?
Trim the stems at an angle, place the bouquet in clean water, and keep it away from direct sunlight or heat sources. Care instructions are provided with every order.

13. What is your refund or replacement policy?
Due to the perishable nature of flowers, all sales are final. However, if your order arrives damaged or below standard, email a photo to contact@outofeden.co.uk, within a few hours. We will assess and offer a suitable replacement if applicable.

14. How can I contact you?
You can reach us anytime at contact@outofeden.co.uk.
We aim to respond within 24 hours.